Privacy Policy

This Privacy Policy explains what personal data we collect, how we use, disclose, transfer, and store it, who may access it, and what rights you have as a user of https://boost4gold.com (the “Website”).

Boost4Gold operates as an independent platform. This Policy applies to the Website and related online services that link to it (collectively, the “Services”).

1. Key Points at a Glance

We collect account data (e‑mail, password hash), communications data (messages/support), and technical/usage data (IP address, device/browser info, logs, cookies/analytics).
We do not collect or process payment or credit‑card data via the Website.
Legal bases include performance of a contract, legitimate interests, consent (for cookies/marketing), and legal obligations.
We may share data with service providers (hosting, analytics, security, email) under data‑processing agreements.
Your rights include access, rectification, erasure, restriction, portability, objection, and withdrawal of consent.

2. Controller & Contact

Controller: Boost4Gold (Website operator)

Contact for privacy matters: [email protected]

If required by law in your country, you may also lodge a complaint with your local data protection authority.

3. What Data We Collect

3.1 Account Data

When you create an account, we collect your e‑mail address and a password hash. This information is necessary to register and secure your account.

3.2 Communications Data

We process information you provide when you contact support, use chat or forms, submit feedback, or participate in surveys or campaigns (e.g., your e‑mail, message content, timestamps, attachments).

3.3 Technical & Usage Data

When you use the Website, we automatically collect certain information, including IP address, device and browser identifiers, operating system, referrer URL, pages viewed, time and date, and interaction events. We also use anti‑abuse and security logs to help detect fraud and maintain the integrity of the Services.

3.4 Cookies & Similar Technologies

We use cookies and similar technologies (e.g., pixels, tags, local storage) for essential functionality, analytics, and—where permitted by law and with your consent—preferences or marketing. You can control cookies through your browser settings; note that disabling cookies may affect site functionality. See Section 8 (Cookies) for details.

3.5 Data We Do Not Collect via the Website

The Website does not collect or process payment card data, bank details, or cryptocurrency wallet information. If you encounter any request for off‑site payments, do not proceed and report it to us.

4. Purposes and Legal Bases of Processing

We process personal data only when a legal basis applies (Art. 6 GDPR or equivalent local laws):

Account creation and service delivery (Art. 6(1)(b) – contract): to register your account, authenticate logins, provide core features, and handle support requests.
Security and fraud prevention (Art. 6(1)(f) – legitimate interests): to protect accounts, investigate suspicious activity, prevent abuse, and maintain service reliability.
Analytics and service improvement (Art. 6(1)(f) – legitimate interests and/or Art. 6(1)(a) – consent where required): to understand usage and improve performance and UX.
Marketing communications (Art. 6(1)(a) – consent or Art. 6(1)(f) – soft opt‑in where legally permitted): to send newsletters or updates. You can opt out at any time.
Legal obligations (Art. 6(1)(c)): to comply with applicable laws, requests from authorities, and to enforce our Terms.

5. How We Share Information

We may share personal data with:

Service providers / processors (e.g., hosting, CDN, analytics, security, e‑mail delivery, customer support) under contracts that require them to act only on our instructions and protect your data.
Professional advisers (legal, compliance) under confidentiality duties.
Authorities when required by law or to protect our legal rights.
Corporate transactions: in case of reorganization, merger, or sale, data may transfer to the acquirer, subject to this Policy and applicable law.

We do not sell your personal data.

6. International Transfers

If we transfer data outside your country (e.g., to service providers in other jurisdictions), we will implement appropriate safeguards, such as Standard Contractual Clauses (SCCs) or rely on adequacy decisions, and will assess transfers as required by applicable law.

7. Retention

We keep personal data only as long as necessary for the purposes set out in this Policy, including to comply with legal obligations, resolve disputes, and enforce agreements. After the applicable period ends, data is deleted, anonymized, or securely archived.

Examples:

Account data: retained for the life of the account; deleted or anonymized after closure, subject to legal retention needs.
Support tickets: typically retained for up to 24 months after resolution unless a longer period is required by law or for dispute handling.
Analytics data: retained in aggregated or anonymized form where feasible.

8. Cookies & Analytics

8.1 Cookies

Strictly necessary cookies: required for core functionality (authentication, security, load balancing).
Preference/functional cookies: remember settings (e.g., language), used with your consent where required.
Analytics cookies: help us understand usage and improve the Services; set with your consent where required by law.

You can manage cookies via your browser settings. Some jurisdictions also require a cookie banner/consent tool—where applicable, the Website will present one to capture your choices.

8.2 Analytics

We may use privacy‑respecting analytics solutions (which may include Google Analytics with IP masking and data‑retention controls). You can opt out via your browser or our consent tool, where available.

9. Security

We implement technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. No system is 100% secure; please use unique, strong passwords and keep your credentials confidential.

10. Your Rights

Subject to legal limits, you have the right to:

Access your personal data and obtain a copy.
Rectify inaccurate or incomplete data.
Erase data (“right to be forgotten”).
Restrict processing in certain cases.
Portability: receive data you provided in a structured, commonly used format and transmit it to another controller where technically feasible.
Object to processing based on legitimate interests or to direct marketing.
Withdraw consent at any time where processing relies on consent (without affecting prior lawful processing).
Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at [email protected]. We may need to verify your identity before fulfilling requests.

11. Children’s Privacy

The Services are not intended for children under 14. We do not knowingly collect personal data from children under this age. If you believe a child provided personal data, contact us to request deletion.

12. Changes to This Policy

We may update this Policy from time to time. We will post the revised Policy with an updated “Last updated” date. Material changes may be communicated by additional notice (e.g., banner or e‑mail). Your continued use of the Services after changes become effective means you accept the revised Policy.

13. Contact

If you have questions about this Policy or our data practices, contact: [email protected].

By using the Website, you acknowledge that you have read and understood this Privacy Policy.